AnswerUnited States DV Lotterychecked November 10, 2026
DV entries disqualified for the photo
Each entrant, including a spouse and each child listed on the entry, needs their own photo that meets the rules. An old photo, the same photo for two people, an edited photo or the wrong format can lead to disqualification. Since 10 April 2026 entries also need passport details and a passport scan.
Why it happens
- Reusing a photo from a previous year's entry.
- The same photo submitted for two family members.
- A photo that is edited, has glasses, or has a coloured background.
- A file that is not a 600 × 600 JPEG of 240 kB or less.
How to fix it
Take new photos for everyone
One photo per person, taken recently, meeting every rule.
Check each file
600 × 600 pixels, JPEG, 240 kB or less, white or off-white background.
Enter only on the official site
Entries go through the E-DV website at dvprogram.state.gov during the registration period. There is no other way to enter.
Check your photo now, free
Checks
- Add a photo to see the crop and the checks.
Bought your photo here and it was still rejected? You get a free redo or a refund. See the guarantee
Questions
Can someone enter for me?
The State Department advises completing the entry yourself, or being present if someone helps, so you keep your confirmation number.
Is there a fee?
A $1 registration fee is paid at the time of entry. Be wary of anyone charging more to "guarantee" an entry.