EN

AnswerUnited States passportchecked November 10, 2026

Head too big, or the face looks distorted

If your head is larger than 1 3/8 inches (35 mm) on a 2 × 2 inch photo, or the top of the head is cut off, the camera was too close. A phone held at arm's length also makes the nose look bigger. Move the camera back and let the crop do the rest.

Why it happens

  • A selfie at arm's length puts the lens too close to the face.
  • The photo was cropped too tightly before printing.
  • The top of the head touches or leaves the frame, so the size cannot be measured.

How to fix it

  1. Move the camera back

    Have someone take the photo from 1 to 1.5 m away, at eye height.

  2. Leave room around the head

    Keep space above the head and around the shoulders so the crop can be made to size.

  3. Let the tool crop it

    The tool measures chin to crown and crops so the head is inside the rule.

Check your photo now, free

2 in 2 in 25–35 mm

Checks

  1. Add a photo to see the crop and the checks.

Bought your photo here and it was still rejected? You get a free redo or a refund. See the guarantee

Questions

Can the top of my hair be cut off?

For a US photo, hair may go past the edge as long as your entire head is shown and is the right size.