AnswerUnited States online passport applicationchecked November 10, 2026

File size: 54 KB to 10 MB

For the US online renewal, the photo file must be between 54 KB and 10 MB. Files that are too small have usually been compressed by a messaging app or a screenshot. Files that are too large usually come from a camera at its largest setting.

Why it happens

  • Under 54 KB: compressed by text message, email or chat apps, or saved as a screenshot.
  • Over 10 MB: a RAW-like or very high-resolution export.

How to fix it

  1. Too small

    Go back to the original photo on the camera or phone and move it at full quality.

  2. Too large

    Export a copy as JPG at high quality. This resizes the file, not your appearance.

  3. Check before uploading

    Right-click the file and view its size, or check it with our tool.

Check your photo now, free

3 px 4 px 50–69 %

Checks

  1. Add a photo to see the crop and the checks.

Bought your photo here and it was still rejected? You get a free redo or a refund. See the guarantee

Questions

Is resizing allowed?

Changing file size or format is not a change to your appearance. Filters, retouching and AI changes are what the State Department refuses.