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AnswerUnited States passportchecked November 10, 2026

Printed photo is the wrong size

A US passport photo must be 2 × 2 inches (51 × 51 mm) on matte or glossy photo-quality paper. When it prints at the wrong size, the printer or photo counter scaled the file with auto-crop or "fit to page".

Why it happens

  • "Fit to page" or auto-crop was on.
  • The file was printed on plain paper or at a non-standard size.
  • A photo was cut with scissors and the edges are uneven.

How to fix it

  1. Print the 4 × 6 sheet at 100 %

    Our print sheet places each photo at exact size on 4 × 6 in (10 × 15 cm). Print at actual size.

  2. Turn off auto-enhance and auto-crop

    At a photo counter, ask for a standard 4 × 6 print with no cropping or enhancement.

  3. Measure before you cut

    One photo should measure 2 × 2 inches. Cut on the marks with a trimmer or a blade and ruler.

Check your photo now, free

2 in 2 in 25–35 mm

Checks

  1. Add a photo to see the crop and the checks.

Bought your photo here and it was still rejected? You get a free redo or a refund. See the guarantee

Questions

Can I print at home?

Yes. The State Department allows home printing on matte or glossy photo-quality paper.